Facebook might also just have introduced a new bug! If you visit your feed URL and there is stuff printed on the screen the app is working fine.ĭon’t panic. If you’re feed does not upload it might just be that Facebook is having a slow day. Try to deactivate it and reload the page. This is most likely caused by an adblocker you have activated in your browser. Problem: It shows the message “Unauthorized” when you are trying to visit the app’s dashboard in your shopfiy admin. Please make sure that the XML element is well-formed.”) together with your feed URL to and we’ll try to fix it asap.
#FACEBOOK PRODUCT FEED BY FLEXIFY FULL#
If it does, congratulations, you found a bug! Please send the full error message (“Invalid character detected on line XX column YY. Once you take your store online the error will go away. If you are seeing this error, chances are you havrn’t launched your store yet. IF the barcode field is empty BUT the sku field is filled THEN use this sku as the mpn property in the feed.IF the variant has a barcode field filled out THEN use this barcode as the gtin property in the feed.The logic this app uses to map your product/variant information to Facebook’s Product Feed format goes like this That can include UPC, EAN, JAN, and ISBN. So you have to make sure these don’t exceed 70 characters in length.Īlso, if you are making use of shopify’s barcode property make sure it is a valid Global Trade Item Number (GTINs). The gtin/mpn property is populated with the barcode or variant_sku options from your shopify store. See Property gtin is incorrectly formatted Property gtin is incorrectly formatted.įacebook product feed specs say the gtin, mpn or brand property should not be longer than 70 characters. The value of property mpn exceeds length 100
#FACEBOOK PRODUCT FEED BY FLEXIFY PASSWORD#
Remove the password protection and reupload the feed. That’s why your is not accessible by Facebook. Most common reason: Your store is password protected. Unsupported file format (1 product affected).HTML format isn’t supported (1 product affected) Go to your catalog in Facebook business manager and delete the duplicate feeds. The most common reason for this error is that you have somehow added the same feed more than once to your Facebook product catalog. This product already exists in the catalog: id See our documentation on google_product_category. If you want to use and set the google_product_category you can use shopify’s Google Shopping Sales Channel to do so. This is just a warning and can safely be ignored. Missing Property: google_product_category is missing You can then upload multiple feeds like the one above to your facebook catalog. Give it the ID of the collection you want to use as a value. You can specify the collection you want to use by adding the query parameter collection_id to your feed url. Splitting your catalog up in multiple feeds with smaller collections. To do this add the query parameter no_variants to your feed url. Not include all variants per product but only the first available That way you can generate catalogs with unlimited products/variants/SKUs. You can then add those feeds to your facebook catalog where they will be combined into a single product set. This feature will split your feed up into several feeds (or feed pages). Sorry that there is no better error message yet. This is often the case with shops that have a lot of product variants. This error occurs if your feed grows to large. Due to an unexpected technical problem, is temporarily unavailable.Property gtin is incorrectly formatted.Ĭommon Error Messages Liquid error: Memory limits exceeded.The value of property mpn exceeds length 100.HTML format isn’t supported (1 product affected).This product already exists in the catalog: id.
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